Frequently Asked Questions

Please read our FAQ

What are the delivery charges for orders from the Online Shop?

Delivery charges are calculated based on the size and weight of your shipment and can be calculated before you finish your transaction.

See Terms and Conditions

Which payment methods are accepted in the Online Shop?

We accept all major credit cards and Pay-Pal.

Our payment policies can be found on our

Terms and Conditions

How long will delivery take?

You can expect delivery of your product within 15 days or sooner. If for some reason it’s is going to take longer than that, we will contact you to give you an expected delivery date.

How secure is shopping in the Online Shop? Is my data protected?

Yes, Your information is secure and protected.

What exactly happens after ordering?

After you place your order we are automatically notified by email and your order is reviewed within minutes, if your product is on the shelf, it will ship within 3-5 days, if it’s not on the shelf, we get right to work cutting metal on our CNC Plasma table. Once all the parts for your order are ready they are packaged in a heavy duty double wall box and shipping label is made for next day pick up.

Do I receive an invoice for my order?

You will receive a electronic copy of your invoice when you place your order and a printed copy in the box. Sometimes we even throw in a couple of cool stickers!

See Terms and Conditions

For more information about how orders are processed, please read our Terms and Conditions. If you have questions about any of our products or policies, please fill out the question form.

Have Any Questions?

Contact Information

Gary Wallace

Aumsville, OR 97325
E-mail: gary@diyoffroadproducts.com
Phone: (503) 931-7069